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Acting for the organisation
Commissioning one that holds.
You need an answer, and you need it to survive being disagreed with. That is a different brief from simply finding out what happened.
01
Organisation
01
Organisation
Three sides · One standard
What you are buying
Four guarantees, in writing.
Commissioning an investigation is easy. Commissioning one that holds up at a tribunal, on appeal and in a subject access request is the part that needs doing properly.
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01
Independence
We have not advised you on this matter and will not act for you in any claim that follows it. A finding is only worth commissioning if whoever reached it had nothing to gain by reaching it.
02
Terms of reference
Agreed in writing before anyone is interviewed, and not widened afterwards without your signature. Scope creep is how investigations become unusable.
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Evidence
Documents first, then people. Everyone named is told what is said about them and answers it on the record, and every account goes back for correction before it is relied on.
04
The report
Written for the people who will test it: a tribunal, a regulator, a board. Fact by fact, drafted on the assumption it will be disclosed in full to everyone in it.
What you are buying
Four guarantees, in writing.
Commissioning an investigation is easy. Commissioning one that holds up at a tribunal, on appeal and in a subject access request is the part that needs doing properly.
Scroll
01
Independence
We have not advised you on this matter and will not act for you in any claim that follows it. A finding is only worth commissioning if whoever reached it had nothing to gain by reaching it.
02
Terms of reference
Agreed in writing before anyone is interviewed, and not widened afterwards without your signature. Scope creep is how investigations become unusable.
03
Evidence
Documents first, then people. Everyone named is told what is said about them and answers it on the record, and every account goes back for correction before it is relied on.
04
The report
Written for the people who will test it: a tribunal, a regulator, a board. Fact by fact, drafted on the assumption it will be disclosed in full to everyone in it.
The brief
Commissioned, not advised
01 — What you receive
A report with findings, the evidence they rest on, and reasons. Not a summary, and not a recommendation dressed up as a finding.
01 — What you receive
A report with findings, the evidence they rest on, and reasons. Not a summary, and not a recommendation dressed up as a finding.
02 — What we need
Every document, including the ones that do not help. Late disclosure is the single most common reason an investigation has to be reopened.
02 — What we need
Every document, including the ones that do not help. Late disclosure is the single most common reason an investigation has to be reopened.
03 — What we will not do
Advise you on the outcome, or act for you in any claim that follows. That is what makes the report worth commissioning.
03 — What we will not do
Advise you on the outcome, or act for you in any claim that follows. That is what makes the report worth commissioning.
Instructed by
Boards that had to be able to show their working.
Boards that had to be able to show their working.
Ninety-one investigations · Fourteen to a board
Before you appoint
someone internal.
Before you appoint
someone internal.
No charge · No conflict · No file opened